Refunds and cancellation

Last updated 13 November 2026

Hustle guides

Hustle purchases have their own policy: you can cancel and get a refund within 14 days from Account settings on hustle.popstatpro.com. Read it in full at hustle.popstatpro.com/refunds.

Website and software services

• Before work starts: you can cancel by email and any advance you paid is refunded in full.
• After work starts: you can cancel at any time. You pay for work completed up to that point, as set out in your quote, and any advance beyond that is refunded. You receive the work completed so far.
• If we cannot deliver what was agreed, you get a refund for the undelivered part.
• Fees paid to third parties on your behalf, such as domains or hosting, follow those providers' own refund rules.

How refunds are paid

Refunds go back to the original payment method within 7 business days of being approved. Your bank may take a few more days to show them.

How to ask

Email support@popstatpro.com with your name and the project or order. We reply within 2 business days.